Placing an OrderThere are several payment options available to our customers.
The quickest and simplest option is to place an order on our secure website which is protected by 128-256 bit SSL encryption using one of the following cards accepted on our website: Visa, Visa Debit, Visa Electron, Mastercard, Maestro and Solo. Simply add the item(s) to your basket and when ready click 'checkout' enter a few standard details and we will process the order immediately.
Please feel free to examine our SSL security seal which validates our websites security.
You can of course send us personal cheques and postal orders made payable to BuyinConfidence Ltd and sent to our head office; BuyinConfidence Ltd, Unit 21 Yarmouth Road, Blofield, NR13 4JU, Norfolk. Please note that no goods will be sent until payment has cleared our banking system which can delay shipment by up to 14 days.
We are happy to accept telephone orders if you prefer to order on the phone. Please call our main office on 0845 643 9525 during office hours [Mon- Fri 9 AM - 5 PM] and a member of staff will be pleased to serve you. |
Shipping InformationAll orders over £100 placed online have free UK mainland courier delivery. All parcels are sent in plain packaging with no indication as to what is inside the box. A nominal fee of £9.95 is charged for Highlands and Islands due to increased shipping charges.
We use UPS and Fedex for our deliveries. A signature will be required. If you are unable to receive the package a calling card will be left. Instructions are on the back of the card indicating how to book a free re-delivery. If you miss the second attempt, the parcel will be returned to us and you will be liable for re-shipping fees.
European shipments cost £19.95 and International shipments are charged at £34.95. For orders outside the EU, local import duty and taxes may be applicable to your shipment. If you live within the EU you must pay VAT on your order.
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Delivery Times Delivery times within the United Kingdom are typically within 3 days of your order being accepted, but please allow up to 7 working days for your delivery to arrive.
Upon order you will be asked for your email address and if you supply this, your tracking information will be sent to that email address to advise you of the pending delivery.
Deliveries to Europe and Worldwide will take longer and average times are 7 days but please allow up to 14. Again you will be sent tracking information to your email if you have supplied it. All overseas orders require a telephone number.
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